Project information:

• Location: Kraków, Katowice, Wrocław, Poznań, Opole, Warszawa, Lublin
• Hybrid work model
• Type of employment: contract of employment
• Contract length: long-term
• Start date: ASAP / depending on candidate\'s availability

Responsibilities:

• Demonstrate the ability to understand the relationship and reconciliation between Oracle ERP system, CPQ and contracts, order Management life cycle, SAP order processing
• Ensure customers receive the correct service / product and in a timely manner
• Solve problems that may arise during the fulfillment process
• Manage backlog of assigned open sales orders
• Proactively identify and help implement enhancements to order management processes and tools to support a positive customer experience
• Provide training, mentoring and guidance in order management procedures and tasks to team members